eCommerce customers are justifiably worried about security when filling out online forms. They expect that organizations will protect their personal information against attacks, and many would never interact with a business again, either online or in-person, if their personal data were stolen.
Our team at Source Defense conducted a survey this month to gauge consumer thoughts about website trust. The key takeaways from the Source Defense 2021 Website Trust Survey performed on a wide audience, emphasize that companies who ask customers to complete online forms are responsible for protecting the information - and brand reputation and loyalty is at stake.
To learn more, download the report.